We didn’t want to design a diaper

that was adorable but only worked

for some families.  We wanted to

create the most fashion-forward

diaper that would work for all families!


That is why we unconditionally guarantee

that you will not have problems with wicking

or leaking when using your iCandy Diapering System or the revised One-size Ai2 Diapering System.


We have multiple safeguards built in to ensure diapering success!


Try one diaper and if you are unsatisfied in any way with your iCandy or Ai2 diapering system, simply return it to:


URBAN FLUFF

PO BOX 4456

JACKSONVILLE, NC 28540


within 14 days along with a copy of your receipt and you will receive a prompt refund of the purchase price.  (If you purchased more than one diaper, please refer to the return and exchange policies of the store from which you purchased the diapers).


There’s nothing to lose-so go ahead-join the fluff rEvolution.


Questions?  Contact fluffsupport@urban-fluff.com


*We cannot, under any circumstances, accept more than one used or washed product for return or exchange.


**Use of any other brand of soaker pad, fitted, or pre-fold diaper voids this guarantee.  Other products may work successfully with the iCandy Diapering System but we only test the system with our own soakers!!


Refunds will not be issued for repelling caused by improper laundering:


***Use of any fabric softener, either liquid or dryer sheets causes repelling and will also void this guarantee.


****Use of any SOAP-based washing product can cause build-up and repelling and voids this guarantee.  Please only use DETERGENT to wash your cloth diapers.


*****This guarantee does not apply to discontinued products, prints, or products sold on discount sites.


All our products are guaranteed to be free of defect for 60 days after purchase.  If you encounter a manufacturer’s defect within 60 days please contact fluffsupport@urban-fluff.com for a Return Merchandise Authorization form.  Manufacturer’s defects include:

*Defective elastic

*Loose or unravelling threads

*Defective snaps

*Defective hook or loop tape

Leaking, wicking, and/or repelling are NOT considered manufacturer’s defects

Snap-in waterproof PUL liner

Gentle gussets all around

The 4 factors that prevent leaks and wicking!

  1. 1.2 sizes for a perfect fit

  2. 2.Waterproof liner snaps in-is not sewn to the cotton in any way

  3. 3.Waterproof liner has gentle leg gussets-it’s just like your baby wearing a PUL diaper cover under their clothes!

  4. 4.Super-absorbent soaker pad can handle anything!